Privacy Policy

At 920D Custom, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you interact with us, including through SMS and Facebook Messenger.

1. Information We Collect

We may collect the following information:

  • Personal Information: Name, phone number, email address, and other contact details you provide.

  • Messaging Data: Content of messages exchanged via SMS and Facebook Messenger.

  • Device Information: Information about your device when interacting with our services.

2. How We Use Your Information

We use your information to:

  • Respond to your customer support inquiries.

  • Send you updates and information about your orders.

  • Improve our customer support services.

  • Comply with legal requirements.

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information with:

  • Service Providers: Trusted partners like Twilio and Yeastar to facilitate SMS and Messenger communications.

  • Legal Authorities: If required by law or to protect our legal rights.

4. Your Privacy Choices

You can:

  • Opt-Out of SMS Messages: Reply "STOP" to any SMS message.

  • Manage Facebook Messenger Preferences: Adjust your settings in Facebook Messenger.

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or misuse.

6. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

By interacting with us through SMS or Facebook Messenger, you agree to this Privacy Policy.